Your privacy is taken extremely seriously here at Claire Wilson Art. We pride ourselves on being committed to protecting and preserving the privacy of all our visitors when visiting the 'Claire Wilson Art' website, or communicating electronically with us.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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This Privacy Policy contains an explanation of what happens to any personal data that we collect from you whilst you visit this website, or that you choose to provide to us. 

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INFORMATION WE COLLECT AND WHY

In the operation of running this website we may collect and process specific data and information that is related to you and your use of this site.

This Data & Information is detailed below:

1. Information of each visit to our website and the specific pages including resources that are accessed. This also includes but is not limited to, traffic data, location data and other communication data that may assist us in understanding how you visitors at home use our website.
2. Information provided by visitors to the site as a result of filling in forms on our website, such as registering for information, requesting contact from us, subscribing to our mailing list or when making a purchase.
3. Any information that is provided to us communicating electronically with our site visitors for any reason.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated below only.

1.To provide and operate the services;

2.To provide our us with ongoing customer assistance and technical support;

3.To be able to contact our visitors and with general or personalised service-related notices and promotional messages (if subscribed);

4.To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services; 

5.To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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We may contact you to notify you regarding your account, to resolve a dispute, to collect fees or any monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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USE OF COOKIES

First of all what is a cookie? A cookie is text file situated on your computers hard drive, completely harmless and allows websites to respond to you as an individual by holding information regarding your preferences on that website.

If accepted to do so, Cookies are used to improve the website experience of a visitor to a website. All computers have the ability to decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel. However doing this may prevent you from using this website to its full advantage.

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On our website we use cookies to record aggregate statistical information about the visitors in which this site receives, along with the individual pages visited.

We occasionally use cookies to collect information about your overall internet use to help assist us develop our website. Where used, automatically these cookies are downloaded to your computers hard drive and then transferred to us where appropriate, in order to help us improve our website and overall service that we provide to you.

When we receive this information, it is then used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers.

One important note is, that cookies are anonymous and therefore do not give us any access to your computer or any personal information. 

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FACEBOOK PIXEL

On Facebook, we occasionally run campaigns to reach our existing client audiences. Facebook makes use of a pixel code which sits on our website and gives us information of how people are using out site when coming from Facebook to our website. Any customer data that passes through the Facebook pixel is ‘hashed’ locally on the browser before it goes to the Facebook servers for matching. This hashing process turns your data into short encrypted messages that cannot be tampered with. They use these hashes to match pixel events with people on Facebook. Then Facebook deletes all matched and unmatched hashes immediately after the matching process ends. They do not collect or store any personally identifiable information on their servers.

The Facebook pixel also uses a secure https connection, so that any data transmitted from the browser is safely returned to their servers.

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COMMITMENT TO DATA SECURITY

We execute a couple of security measures to help protect your personal information from unauthorised access. But it goes without saying that no system can guarantee 100% absolute security.

Firstly by using Paypal a secure payment service provider.

We use a firewall to protect against unlawful intrusion on ALL devices where your personal information is accessed.

Our website platform database also uses its own individual firewall.

As a website visitor you agree that Claire Wilson Art is not soul responsible for any intercepted information shared through this website without my knowledge or permission. Therefore you release Claire Wilson Art from ALL claims made from the result of intercepted information from any form of unauthorised manner.

 

It is very important that you as a visitor protect yourself against any unauthorised access to your computer and all important passwords. Always make sure to sign out/log off when finished using a shared device or computer.

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MAKING A PAYMENT TO Claire Wilson Art

When making an online payment for any goods/services through the Claire Wilson Art website, your transaction will be conducted through paypal which is an approved payment service provider. Therefore your card or bank details have not been given to or retained by Claire Wilson Art at any time. All transactions are carried out on a secure server. 

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When making an 'offline payment' for any goods/services through our website, we email you the relevant banking details that you will require to carry out online banking or to pay via BACS transfer. Again, this meaning your card and bank details have never been given to or retained by Claire Wilson Art at any time. 

 

 

DISCLOSURE OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. Your personal information will never be sold, rented or provided in any way to other third party companies for marketing purposes.

Here at Claire Wilson Art your personal information is only ever handled with the strictest of confidence. 

 

 

 

All in all, your data is primarily used for communication, record keeping and to help us understand our customers a little bit better. Any records kept will be used to improve the over-all experience as a

Claire Wilson Art customer. If you have any questions, concerns, or comments about our privacy policy, or wish to access or change the information which we hold on you, then you may contact us using the information below:

Email: info-sales@clairewilsonart.co.uk

Telephone: 07799155934

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Date of policy update: April 2021